Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Halie Haefele

Halie Haefele

January 24, 2025

5  out of  5
rating by Halie Haefele
"Amber and the whole team at this office are great to work with! Always willing to help and answer any questions! They are very caring and personable. I appreciate them greatly!!"
We responded:
"Thank you for your kind review, Halie! We appreciate your business and recognizing the hard work we put in to make sure you feel welcome to ask any questions & feel confident that our efforts are in your best interest! Have a wonderful rest of your January! We look forward to continuing to earn your business!"
Profile photo of Diamond Cothren

Diamond Cothren

January 24, 2025

5  out of  5
rating by Diamond Cothren
"I LOVEEEEEE having my insurance through this agency. Amber is who I normally communicate with and she is absolutely phenomenal! They reach out and communicate efficiently and in a timely manner. I have trouble navigating apps and technology. Amber had me come to the office and set up the discount thing in my vehicle and on my phone!!! 10/10 recommended!!!!"
We responded:
"Diamond, Wow, thank you for such an enthusiastic review! We’re thrilled to hear how much you love having your insurance with us and that Amber has been phenomenal in assisting you. She truly goes above and beyond, and we’re so glad she could help you navigate everything smoothly. Your recommendation means the world to us—thank you for being such a valued part of our agency!"
Profile photo of Nick Johnson

Nick Johnson

January 22, 2025

1  out of  5
rating by Nick Johnson
"I've had auto insurance through this agency for a year and a half, with increasing problems along the way. In spite of those frustrations, I decided to allow them to try to quote for insurance on my new home. The process was way more complicated than any other insurer in town, and the initial quote came back way higher in price. Then as they asked more questions, I was suddenly told they would refuse to ensure my property because 5 years ago a claim was filed when a sewer line collapsed on a previous property. There was no discussion, no attempt to find a resolution. Just a hard no, we don't want your business. Take it all together with the frustrations I had with the office staff, especially Rachel, I cannot recommend State Farm. They're going to jerk you around, lie about their prices, then probably not provide the service you paid for anyways."
We responded:
"Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you've encountered during your time with our agency, particularly regarding your recent insurance quote. Your feedback is invaluable, and we are committed to addressing the concerns you've raised. We understand that the process felt complicated and that the outcome was disappointing, especially given your past experience with a claim. Our goal is to provide transparent and supportive service, and it seems we fell short in this instance. We will definitely take your feedback to our team, including your concerns about the office staff, to ensure we improve our processes and communication. Your experience is important to us, and we would appreciate the opportunity to discuss this further. Please feel free to reach out to us directly so we can work towards a resolution. Thank you again for your feedback, and we hope to regain your trust in the future. Best regards, Megan Spence Owner"
Profile photo of Sam Amador

Sam Amador

January 10, 2025

5  out of  5
rating by Sam Amador
"Megan and Amber were great! Amber was very helpful and informative. They made the whole process very easy and comfortable."
We responded:
"Thank you so much Sam! We are so happy to have you and your family part of the Megan Spence State Farm crew. We are glad to hear your transition was smooth. Thank you for trusting our office - we look forward to serving you!"
Profile photo of Kaylann Blackburn

Kaylann Blackburn

November 21, 2024

5  out of  5
rating by Kaylann Blackburn
"Helped us out in an urgent short on time situation!"
We responded:
"Kaylann, Thank you for sharing your experience! 😊 We’re so glad we could assist you in a time-sensitive situation. It’s always our goal to be there when you need us most. Don’t hesitate to reach out anytime!"
Profile photo of Astaysha Hewitt

Astaysha Hewitt

November 19, 2024

5  out of  5
rating by Astaysha Hewitt
"Amber was an absolute joy to work with. She was friendly, responsive, patient, thorough and so informative. By switching to State Farm I received insanely better coverages on my home and autos while also adding a personal liability umbrella.Not only did I receive better coverage, Amber was able to save me money at the same time. My premiums on my home and auto policies went down a fair amount even when taking into consideration the premium for the added personal liability umbrella. Talk about a win-win. I would absolutely recommend Megan Spence's office and Amber Lompe-Johnson in particular!"
We responded:
"Astaysha! Thank you for shining a light on our office and Amber! We are so glad you found value in the time we took to review your current coverage and make suggestions to help you get to a better spot with your insurance. We look forward to continuing to earn your business. Please contact us anytime you need! Happy holidays and welcome to the Megan Spence State Farm Family!"
Profile photo of Waverly Stevens

Waverly Stevens

October 16, 2024

5  out of  5
rating by Waverly Stevens
"Great people to work with and help you get the best rates! Megan Spence's team is awesome! They even sent me a gift card for becoming a client of theirs and I got a Happy Birthday email. I was trying to change insurances quickly and my coworker recommended this team. Very prompt and fast with the quotes, wonderful communication!"
We responded:
"We're thrilled to hear that our team here at Megan Spence State Farm has provided you with such a positive experience and that you received both a gift card and a birthday email—it's the little things that make a difference! We're glad we could help you switch insurance quickly and that the communication was prompt and seamless. Big thanks to your coworker for recommending us, and we look forward to continuing to serve you! Thank you!"
Profile photo of Karin Comer

Karin Comer

September 16, 2024

5  out of  5
rating by Karin Comer
"Very good customer service and good communication."
We responded:
"We appreciate your business, Karin! Thank you for your complement to our staff, we work hard to make sure our customers feel welcome and know we operate with education and transparency in mind! We look forward to continuing to earn your business. Cheers! Megan Spence (Agent/Owner)"
Profile photo of Kara Maul

Kara Maul

June 11, 2024

5  out of  5
rating by Kara Maul
"Megan and her team are awesome! Very knowledgeable, helpful, efficient and friendly!"
We responded:
"Thank you for your kind words, Kara! I appreciate the trust you put in us - we enjoy you and appreciate your business! "
Profile photo of Kelly Taylor

Kelly Taylor

May 9, 2024

5  out of  5
rating by Kelly Taylor
"We have been clients of Megan Spence State Farm for many years and are very , very happy with their services. They have always been kind, professional and courteous."
We responded:
"Kelly! Thank you so much for your kind words and long tenure with State Farm and our office. We appreciate you and give YOU 5-stars as well! Have a wonderful spring & summer!"
Profile photo of Tracy Crow

Tracy Crow

May 3, 2024

5  out of  5
rating by Tracy Crow
"I have need at times to contact my State Farm office and let me tell you, its a pleasure! Kerrie Larson is my " go to" I am always confident she will be able to help me. She is always more than kind and helpful. She gives me peace of mind, answers my questions, and makes changes without hesitation. She is a true asset and a gift. Thank you Kerrie. I appreciate you greatly. I appreciate your whole team."
We responded:
"Tracy - you always bring us such joy & sending your complements to Kerrie! I hope you know how much we appreciate YOU. Thank you for the great review and bringing a smile to our faces each time we get to interact with you. Have a wonderful Spring! "
Profile photo of Brandi Krugler

Brandi Krugler

February 29, 2024

5  out of  5
rating by Brandi Krugler
"I cannot recommend this insurance agency enough. They were prompt with their responses and everyone in the office was kind and professional. Amber was great to work with and worked really hard to get us the best insurance for our family."
We responded:
"Brandi! Thank you so VERY much for your kind words and thoughtful review. We are honored to have you as a customer and look forward to helping your family for years to come. Have a wonderful March and remaining 2024! Cheers to you!"
Profile photo of Brooke Ewing

Brooke Ewing

January 22, 2024

1  out of  5
rating by Brooke Ewing
"Lady I talked to on the phone was extremely rude. I don’t wanna get into too much details, but I don’t recommend this location at all. She didn’t help, and said I was making her extremely uncomfortable that my answers kept changing whenever I kept trying to explain to her how I travel for work and my home location was Wyoming, then she began to ask personal questions about my life like “do you guys ever live together?” Talking about with my fiancé. Like not sure why that matters at all. Super weird. She made me uncomfortable to say the least. I called another location down the street & they were able to help in and get everything I needed in less than 5 mins. Don’t waste your time here. The question asked was out of attitude, not out of an answer that had to be asked because she said after I said I wanted to bundle me & my finances vehicle “we don’t do boy friend and girl friend, like do you guys even live together?” Then laughed. And I said yes? And she said well we don’t even do that. Which the case was both vehicles are in his businesses name which I tried to explain and she was very very rude. I got help very quickly somewhere else and they helped and we super nice!"
We responded:
"Hi Brooke - I am sorry to hear this was your experience at my office. I apologize that our questions felt intrusive. We do have to ask specific questions about drivers in each household. Your feedback on this particular subject is a first & we care about making folks feel comfortable. If you feel it would be beneficial for you and I (owner) to discuss this further so I may gain more details I am happy to meet at the office, you're also welcome to call me at 307-237-7800 or shoot me an email at megan@insuringcasper.com. I hope to hear from you! "
Profile photo of F. Marie Jenson

F. Marie Jenson

January 12, 2024

5  out of  5
rating by F. Marie Jenson
"Absolutely love working with this group! Not only do we go through them for our personal homeowner, riders, vehicle, and life insurance, but they are my go to when recommending new tenants, homeowners, and investors for insurance. Extremely professional and willing to work with you in a variety of platforms. From speaking with Kerrie at the front desk, to working with Megan on my personal insurance and Amber helping my tenants, homeowners, and investors, I know when working with StateFarm - we are in the hands of professionals who treat you like a person. Would recommend a million times over!"
We responded:
"Maire - We cannot tell you how much we enjoy you! Thank you so very much for being our customer and your kind words about our professionalism. We are glad to have you as part of the Megan Spence State Farm family and look forward to continuing to serve you. Additional thanks for your referrals to our business! "
Profile photo of Tasha Wise

Tasha Wise

January 9, 2024

5  out of  5
rating by Tasha Wise
"Amber was great! I got a large amount term that I can renew at the end of term for a great price."
We responded:
"Tasha we are so happy we got to help you with your life insurance! Thanks for giving us the honor of getting you protected! "
Profile photo of Molly MaGee

Molly MaGee

December 23, 2023

5  out of  5
rating by Molly MaGee
"Very helpful and quick to respond."
We responded:
"Thanks for your review Molly! We are happy to have you as our customer. "
Profile photo of David Petersen

David Petersen

December 21, 2023

5  out of  5
rating by David Petersen
"I insured (home and auto bundle) with Megan Spence State Farm agency. I worked first with Kerrie on email (pleasant experience) and then in depth with Mandi. Mandi was extremely helpful and I can't say enough good about my experience. They also provided me the best premium rates of the four name-brand companies I checked. I look forward to this new era of insurance with this company and the agents."
We responded:
"David! THANK YOU for your wonderful and kind words. Our team enjoyed helping you get started with State Farm and hope to continue to earn your business for years to come. Please let us know if you need anything else! Cheers!"
Profile photo of Robert Tate

Robert Tate

November 15, 2023

5  out of  5
rating by Robert Tate
"Amber really helped me in a bind, she explained the quotes in detail, got me a stellar rate, and made me feel like I was being taken care of. I highly recommend going thru Megan Spence State Farm. You will be taken care of no doubt!!"
We responded:
"Rob! We are beyond excited to have you as our customer. You bring a smile to our office, and we appreciate you and your business. Cheers to joining the State Farm Family!"
Profile photo of Yeni Ortiz

Yeni Ortiz

November 15, 2023

5  out of  5
rating by Yeni Ortiz
"I’m just grateful, I really love this hotel, always clean. The staff is great as well."
Profile photo of YVONNE d

YVONNE d

October 12, 2023

5  out of  5
rating by YVONNE d
"Amber and the ladies are always a joy to visit. They helped us save quite a bit on our policy compared to another company we had for our business. The best agency in town."
We responded:
"Thank you Yvonne! We are glad you have you as a customer and look forward to being your agency for years to come! Happy Fall!"
Profile photo of Brittany Wittler

Brittany Wittler

October 6, 2023

5  out of  5
rating by Brittany Wittler
"I needed to change insurance companies quickly and had absolutely no idea where to start! To say I was stressed was an understatement! Amber at Megan Spence - State Farm was absolutely phenomenal at getting me the coverage I needed at a price that worked for me. She did all the leg work for me, saving me so much time and stress! As an added bonus, my coverage actually improved immensely and provided me with additional coverages I was never even offered before! I would highly encourage anyone looking for insurance needs to consider them!"
We responded:
"We LOVE hearing about your experience with Amber at our office. Education is so important to us and we appreciate the time you took to quote, learn and get started with State Farm. Have a wonderful Fall Brittany - cheers to YOU!"
Profile photo of Emory Wulff-Morris

Emory Wulff-Morris

September 16, 2023

5  out of  5
rating by Emory Wulff-Morris
"We had a pleasant experience from beginning to end. Quotes arrived quickly, premiums were much lower than anywhere else we received quotes from and State Farm contained more overall coverage! Very glad we made the switch."
We responded:
"Thanks for those 5 Stars Emory! We are glad you made the switch too! Cheers to becoming part of the State Farm Family!"
Profile photo of Nick Laney

Nick Laney

August 31, 2023

5  out of  5
rating by Nick Laney
"I worked with Amber at the office and she was very helpful and kind throughout the process. State farm offered much better rates as well compared to competitors' quotes."
We responded:
"Nick - we are so happy to have saved you money AND got you great coverage to boot! Cheers to you! Thanks for being our customer! ~Megan Spence, Agent "
Profile photo of C J

C J

August 25, 2023

5  out of  5
rating by C J
"We worked with Amber to switch our home and auto insurance to state farm. She was wonderful from start to finish! She made to process extremely easy."
We responded:
"We are so glad to have you as a customer Chace! Thank you for your kind words about Amber. Hope you have a great Fall! ~ Megan Spence, Agent"
Profile photo of Robert Tate

Robert Tate

August 2, 2023

5  out of  5
rating by Robert Tate
"Megan, Amber and the whole team over there are so wonderful to work with! I had Amber quote me some Auto and Home insurance, and she walked me thru the process on what coverages are better than others. She was detailed, knowledgeable in her field, and I felt valued!!! Highly recommend their services!!!!"
We responded:
"Rob - thank you for your kind words! We really love taking time to educate our customers on what all this insurance jargon means and why it is so important. Thank you for the opportunity to earn your business! "